FAQ - Shipping & Orders

Q: Do you ship internationally, and how long does delivery typically take?

A: Yes, we offer secure international shipping worldwide. Once your order is processed, domestic deliveries typically take 2-4 business days. For international orders, delivery times range from 5 to 14 business days depending on your location and customs processing. We provide full tracking information for every Burmese jadeite order so you can monitor its journey directly to your doorstep.

Q: Are your packages insured, considering the high value of natural jadeite?

A: Absolutely. We understand that purchasing high-end jadeite jewelry is a significant investment. Therefore, every single package we ship is fully insured for its total purchase value. From the moment it leaves our hands until it is securely delivered and signed for by you, your authentic jade piece is completely protected against loss or damage during transit.

Q: What is your return or exchange policy if the jade piece is not what I expected?

A: Customer satisfaction is our highest priority. We offer a 14-day return and exchange policy from the date of delivery. If you are not completely satisfied with your genuine jade purchase, you can return it in its original, unworn condition with all accompanying gemological certificates and packaging. Please contact our customer care team to initiate a return, and we will guide you through the secure return shipping process.

The Harmony of Jade Story: Rooted in Tradition


Harmony of Jade is your premier destination for 100% natural, untreated Burmese jadeite. Located in the historic cultural hub of Chiang Mai, Thailand—a strategic gateway to the world’s finest jadeite sources—we have built our foundation on trust, authenticity, and a deep respect for this precious stone. For us, jadeite is not merely a gemstone; it is a wearable legacy of beauty, balance, and spiritual protection.

  • Certified Authenticity

    Every jade piece we offer can be certified upon request by an independent gemologist. This ensures full transparency and confidence in the quality, origin, and authenticity of your jade. Your trust is our priority.

  • Sourcing Since 2005

    We have been sourcing genuine jadeite jade directly from Burma (Myanmar) since 2005. Our long-standing relationships ensure ethical sourcing and access to rare colors like imperial green, lavender, and icy white — the finest jade on the market.

  • Lifetime Value, Not Just Jewelry

    Our jade pieces aren’t just beautiful — they carry cultural significance, healing energy, and spiritual symbolism. Natural jadeite jade appreciates in value over time, making it not only a meaningful heirloom, but also a smart investment that brings peace, prosperity, and protection.
Sourcing natural rough jadeite stones directly from markets in Burma Myanmar

Ethically Sourced Directly from Burma (Myanmar)


Where does our jade come from? We source our rough stones and finished pieces directly from the historic jade markets of Burma (Myanmar). By eliminating middlemen and working directly with trusted local partners, we ensure ethical practices and hand-select only the finest quality stones. This direct-to-source approach allows us to offer investment-grade jadeite at fair, accessible prices.

What is Type A Jadeite? Our Guarantee of Purity


In a market filled with treated and artificial stones, authenticity is everything. We guarantee that every piece at Harmony of Jade is Certified Type A Burmese Jadeite. This means our jade is 100% natural and completely untreated by chemicals, dyes, or polymers. It retains its natural dense crystalline structure, vibrant color range, and healing energies—appreciating in both sentimental and market value over time.

Hand-Crafted with Intention and Meaning


Every piece of our jewelry is meticulously hand-carved by master artisans. From our classic solid jade bangles to intricately sculpted pendants featuring auspicious motifs like dragons and the laughing Buddha, we celebrate the unique character of each stone. Whether you are seeking a protective amulet or an elegant statement piece, our hand-crafted jewelry connects ancient tradition with modern elegance.

The Harmony of Jade Promise

Having served hundreds of happy customers globally, we are committed to providing a secure and transparent shopping experience.

• Certified Authenticity: Independent gemological certification available upon request.
• Fast & Secure Delivery: Fully insured, free worldwide shipping on all orders.
• Personal Support: Dedicated customer care to help you find your perfect fit and style.

Discover the stone that speaks to you. Welcome to the Harmony of Jade family.

Fast & Secure Worldwide Shipping

No matter where you are in the world, your jade arrives safely and swiftly. We take great care in packaging every piece with protective materials, and all orders come with tracking for your peace of mind. From our hands to yours — beautifully secured, fully insured, and delivered with care.